We love our residents! We want this to be a great experience for you. We want you to think of us for your next move whether you are buying or renting. We want you to refer us and give us great reviews.  Here are a few things you might want to know about working with us.

Showings: A licensed agent with our company or with another company can show you our properties. They are all on Lock Box.  We start marketing our properties 60 days in advance of resident move out. So there may be a resident still in the property when you see it. It works best if you give us a little  notice before you would like to view a property because most of our properties have residents. We will show all of our properties. Our property manager only shows our properties.  We do have agents that will show you other properties that we do not manage.

Application process: All of our properties have an online application through our website. The fee is $50 for each adult 18 and older. The process takes about 20 minutes online. We check credit, criminal, and rental history on everyone 18 and older. We are looking for a 600+ credit score, a good rental and criminal history.  We make our recommendations to the owner, however all of our owners have final approval on each application . We usually have an answer within 24 hours even on the weekends. However,  this depends on if we are able to contact our owner. We pride ourselves on keeping it simple and keeping you in the know. We must have a signed agreement and the security deposit must be paid before any property is removed from the market. If we do not have paperwork and deposit within 24 hours, the owner may move on to another application. We can not hold properties.

Paperwork : We handle all the paperwork. We use state approved forms. You will receive a copy of all your paperwork. It is also available on your portal.

Realtor involvement:  If you worked with a Realtor to find this property, please make sure we know. We love realtors and want to make sure they get paid. They work hard.

This and That: There is no smoking in any of our properties. The carpets are also professionally cleaned before you move in. We put in every contract that the resident will have the carpets professionally cleaned upon move out. “Pets” include all animals, not just dogs and cats. Residents are not allowed to pet sit even if you have paid a pet fee without approval by the owner. A pet free property means no pets at anytime. All leases have a 60 day notice.

Contact Michelle Human @704.248.3519 or Michelle.human@fpotc.com  with any questions.